Terms and conditions of purchase
General Terms and Conditions
These General Conditions of Contract govern the distance sale and, as far as compatible and not otherwise waived, the sale not at a distance, to participate in courses, events, seminars, sports or cultural or entertainment activities organized by the Logout Livenow di Gavino company. Puggioni; for the effect they also govern the contract for the supply of services, necessary and ancillary to the purchase and sale of the title to participate in the activity.
The following definitions apply to these GTCs, it being understood that the definitions in the plural will apply to the relative term in the singular and vice versa:
Company: indicates the company called Logout Livenow di Gavino Puggioni based in via Genova 10, Sassari whose owner is Gavino Puggioni, the company Logout Livenow di Gavino Puggioni has as its business the activity of creating scheduled tourist events where the The user can choose the various options and is responsible for organizing digital detox events. The organizer then decides every aspect and modality of the sale of the admission tickets being also the tax subject that collects.
Consumer Code: indicates the Legislative Decree 6 September 2005, n. 206.
Consumer: indicates the Customer who is a natural person acting for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out.
Service Contract: indicates the contract that is concluded between the Logout Livenow di Gavino Puggioni Company and the Customer and which has as its object the provision of the Services to participate in the activities governed by these GTC and by the information provided on the Site, before the conclusion of the contract , also pursuant to and for the purposes of Articles 49 and ss. of the Consumer Code.
Sales Contract: indicates the contract that is concluded, as a result of the Services offered by the Company Logout Livenow di Gavino Puggioni and which has as its object the purchase and sale of the Security to participate in the activity organized by the aforementioned;
Customer: indicates the person who, as a result of the Services offered by the Logout Livenow company of Gavino Puggioni, purchases the title to participate in the activity, remotely, by paying on the e-commerce site of the company Logout Livenow, bank transfer or alternatively directly not remotely at any points of sale or at the headquarters of the Company or other points of sale.
Activity or event: indicates the event or events, courses, seminars, sports or cultural or entertainment activities and / or whatever the Logout Livenow di Gavino Puggioni company organizes
Place of business: indicates the place or site or property where the business is to be held;
Share price: fee to be paid by the user for the service offered by the Logout Livenow company of Gavino Puggioni
Additional charges: these are additional costs with respect to the purchase price of the ticket to participate in the event and refer to any home delivery costs of the Admission Tickets and / or printing at the users’ home; gift box; insurance coverage premium;
Ticket holder: indicates the person who legitimately holds the title that consists of the ticket to participate in the activity;
Site: indicates the site www.logoutlivemow.com owned by Gavino Puggioni and managed by the Logout Livenow di Gavino Puggioni company
3. Scope of application
3.1 The offer and sale of the Securities on the Site to participate in the Entry activities constitute a distance contract governed by Chapter I, Title III (Articles 45 et seq.) Of the Consumer Code and by Legislative Decree 9 April 2003, no. . 70, containing the regulation of electronic commerce.
3.2 These GTCs can be modified at any time. Any changes will be effective from the time of their publication on the Site in the “Terms and conditions of purchase” section. Users are therefore invited to regularly access the Site and to consult, before making any purchase, the most up-to-date version of the GTC.
3.3 The applicable GTCs are those in force on the date of transmission of the purchase order for an Admission Pass. Before proceeding to the conclusion of the Contract, the user is required to carefully read all the information that the Logout Livenow di Gavino Puggioni company provides on the Site, both before and during the purchase procedure, and to examine and approve these GTC, by means of selection of the appropriate box made available to the user during the purchase procedure and before the conclusion of the Contract.
4. Purchases on the Site
4.1 The purchase of the Securities to participate in the activities can only take place after registering on the Site in the manner referred to in this contract and is allowed both to users who hold the quality of Consumers and to users who do not hold this quality. Individuals are allowed to purchase only on condition that they are over 18 years of age.
4.2 The Company Logout Livenow di Gavino Puggioni reserves the right to refuse or cancel orders that come (i) from a user with whom it has an ongoing legal dispute; (ii) by a user who has previously violated these GTC and / or the conditions and / or terms of the Agreement; (iii) by a user who has been involved in fraud of any kind and, in particular, in fraud relating to credit card payments; (iv) by users who have released identification data that are false, invented, invented, incomplete or in any case inaccurate and / or in any way not corresponding to the truth or referred to third parties or who have not promptly sent the documents requested by the same as part of the procedure referred to in Articles 11.1.2 and 11.1.3 below or that they have sent you invalid documents.
Information aimed at the conclusion of the contract 5.1 In compliance with Legislative Decree 9 April 2003, n. 70 containing provisions on electronic commerce, Logout Livenow di Gavino Puggioni informs the user that:
1. to conclude the purchase contract for a Security to participate in the activities, the user must fill out an order form in electronic format and transmit it electronically, following the instructions that will appear on the Site from time to time;
2. if required, the order form must be sent within the maximum time indicated on the Site;
3. the contract is concluded when the order form reaches the email address: firstname.lastname@example.org
4. before proceeding with the transmission of the order form, the user can identify and correct any data entry errors by following the instructions on the Site at the various stages of the purchase;
5. once the order form has been registered, Ditta Logout Livenow di Gavino Puggioni will send the Customer, to the e-mail address indicated, the order confirmation containing: a summary of the general and particular conditions applicable to the contract, the essential information relating to the Title that legitimizes participation with detailed indication of the price, the means of payment used, the delivery costs and any additional costs.
The order confirmation e-mail, which contains a link to the GTC, constitutes the confirmation of the contract concluded on a durable medium pursuant to art. 51, paragraph 7, of the Consumer Code; the Customer acknowledges and acknowledges that, having sent this e-mail, the Company has fulfilled the documentation obligations incumbent on it and that, therefore, the Customer is bound by the Contract and is, in particular, required to pay the Total Amount, to regardless of the receipt of the order confirmation e-mail, which depends on third parties and / or factors that are outside the control of the Company (e.g. e-mail provider used by the user);
6. the order form will be filed in the database of Ditta Logout Livenow di Gavino Puggioni for the time necessary to execute it and, in any case, in accordance with the law.
5.2 The languages available to users for the conclusion of the contract are Italian, English and Spanish. Customer Service is able to communicate with users in the same language.
6. Information on Tickets
6.1 The categories of participation certificates relating to each event and / or each event date are described on the page dedicated to each digital detox event on the Gavino Puggioni website www.logoutlivenow.com
6.2 The Company reserves the right to change the Price of the Participation Securities, it being understood that in the case of purchase through the Site, the price that will be charged to the user will be that indicated on the Site in the page of each Event and in the Order Summary. and that any changes (neither increasing nor decreasing) subsequent to the transmission of the order will not be taken into account. In particular, any lower price that, following the purchase by the Customer, was applied to Entrance Tickets of the same type or with regard to Activities to be held on a particular date, will not give the Customer the right to a refund of the difference.
6.3 remains without prejudice to any commission to be paid on each telematic sales transaction and as remuneration for the services carried out online by third party sites. Any service fees due in relation to each Admission Ticket and / or each order are specifically indicated during the purchase process and, in particular, in the Cart and in the Order Summary, together with the Total Amount. In the event of the conclusion of the Contract, they are also indicated in the order confirmation e-mail.
6.4 Depending on the choices made by the user, the following may be added to the Price of the Admission Tickets and the Service Fees: (i) the costs of home delivery of the Admission Tickets and / or printing them at home; and / or (ii) expenses for gift wrapping; and / or (iii) any insurance coverage premium (“Additional Charges”). The amount of each of the Additional Charges, if applicable, is specifically indicated to the user in the Cart and in the Order Summary, together with the Total Amount. In the event of the conclusion of the Contract, it is also indicated in the order confirmation e-mail.
6.5 The Price, Presale, Service Fees and Additional Charges are expressed in euros and must be considered inclusive of VAT.
7. Purchase Orders
7.1 The Contract is definitively conditional on the payment of the Total Amount. In the event that this payment does not take place, the contract will therefore be considered terminated by law. Of this resolution and the consequent cancellation of the order, the user will be notified immediately after the transmission of the order, through the Site.
7.2 The ownership of the activity titles will be transferred to the user at the time of the conclusion of the Contract.
8. Methods of payment
The payment of the Titles of participation in the activities purchased through the Site can be made using the payment methods indicated in the following paragraphs and / or any additional ones indicated on the Site. Ditta Logout Livenow di Gavino Puggioni reserves the right to apply, for security reasons, limitations and exclusions to the payment instruments that can be used by the Customer for the payment of the Tickets. Payment instruments not available in relation to a specific order and / or a specific Admission Ticket will not be viewable and / or selectable by the user during the purchase process. In the event of termination of the Sales Agreement and in any other case of reimbursement, for any reason, the amount of the reimbursement will be credited to the same means of payment used by the Customer for the initial transaction; if this is not possible, the refund will be made by bank transfer. Company Logout Livenow di Gavino Puggioni will ask the customer for the bank details necessary to make the refund.
9.1 Payment methods
9.1.1 Payment of the Securities to participate in the activity can be made:
in cash at the headquarters of the Company;
With a prepaid and credit card through the use of the device provided by the “Sum up” company;
by means of an internet payment infrastructure provided by the company “Stripe” which includes: the Paypal circuit and the credit cards of the Visa, Mastercard, American Express, JBC circuits. The accepted credit cards are indicated in the shopping cart of the Site at the time of purchase. The charge of the Total Amount due by the user is made at the time of order transmission;
By bank transfer to the following bank details:
Recipient: Logout Livenow di Gavino Puggioni
9.1.2 In order to guarantee the security of payments made on the Site and prevent any fraud, Ditta Logout Livenow di Gavino Puggioni reserves the right to ask the user, by e-mail, to send, by the same means, a copy front / back of your identity card and if the holder of the order is different from the holder of the card, of the latter’s identity card. The document must be valid. The deadline by which the document must be received will be specified in the e-mail request. This term will not, in any case, exceed 5 working days from the receipt of the request by the user. Pending the requested document, the order will be suspended. The user is obliged to send the requested documents within the specified deadline.
9.1.3 In the event that Ditta Logout Livenow di Gavino Puggioni does not receive such documents within the deadline specified in the e-mail request or receives expired or invalid documents, the contract will be considered terminated by law pursuant to and for the purposes of which art. 1456 of the Civil Code, and the order consequently canceled, without prejudice to the right of Ditta Logout Livenow di Gavino Puggioni. To compensation for any damage it may incur due to the non-compliant behavior of the user. The termination of the contract, of which the user will be notified by e-mail, no later than 5 working days from the expiry of the deadline for sending the documents requested by, will result in the cancellation of the order with consequent refund of the Total Amount. , if paid and prior to the day indicated in the cancellation terms provided, by re-credit on the same payment method used. In the event of timely receipt by Logout Livenow di Gavino Puggioni of the valid documentation requested, the delivery terms applicable to the order will start from the date of receipt of such documentation.
9.1.4 With reference to any payments by credit card, Logout Livenow di Gavino Puggioni uses a secure payment service provided by the company “Stripe” which requires the use of the SSL security protocol. The confidential data of the credit card (card number, holder expiry date, security code) are encrypted and thus transmitted to the payment manager. Company Logout Livenow di Gavino Puggioni therefore never has access to and does not store the data of the credit card used by the user for the payment of the Admission Tickets, except in the case, limited to the data relating to the card holder, as per articles 11.1.2 and 11.1.3 above.
10. Method of collection and delivery of the Securities
The delivery of the Participation Securities purchased on the Site can be made, at the user’s choice and upon payment of the related costs, if due, in the following ways:
electronic transmission with the possibility of printing by the user;
delivery to the postal address indicated in the “Address” phase of the purchase process (“Home Delivery”)
collection at the Place of the Event or other place designated by the Company (“Place in charge”) and indicated to the user during the purchase process, before the conclusion of the Contract (“Collection at the Place of the Event”).
10.1.1 In the event that the user chooses Home Delivery, the Tickets purchased on the Site will be sent and delivered to the postal address indicated by the user in the “Address” phase of the purchase process.
10.1.2 The specific Home Delivery costs and times applied to the specific order are also indicated during the purchase process, before the user submits the order, and in the case of conclusion of the Contract, in the confirmation e-mail order. Home Delivery will be carried out on working days, during normal office hours, excluding Saturdays and national holidays. The delivery obligation is understood to be fulfilled through the transfer of the material availability or in any case of the control of the Admission Pass to the Customer.
10.1.3 At the time of shipment, the Customer will be sent an e-mail confirming that the carrier has taken charge, which will also contain the shipping code / tracking number by clicking on which the Customer can check the status of the shipment. .
10.1.4 Home Delivery is subject to a fee and, unless otherwise provided, the delivery costs are charged to the Customer. The amount of delivery costs payable by the user in relation to a specific order is expressly and separately indicated (in Euros and inclusive of VAT) during the purchase process, in the Shopping Cart, in the Order Summary and, in any case, before the user proceeds with the transmission of the order and payment.
10.1.5 The user acknowledges that the acceptance of the delivery of the Participation Securities is his specific obligation. In case of non-delivery due to the absence of the recipient, the courier will leave a notice to document the delivery attempt (so-called notice of passage). The notice will also contain the contact details at which the user can contact him to agree on the return or to collect the Participation Securities. After the unsuccessful delivery attempt, the Securities will go into storage with the courier. The user is required to collect them within 5 calendar days starting from the second day following the one in which the notice of passage was left. In the event that the user does not collect the Securities within this period, they will be returned to Ditta Logout Livenow di Gavino Puggioni where they will remain available to the Customer who, if he / she wishes, can request Ditta Logout Livenow di Gavino Puggioni, by contacting it at contact details pursuant to art. 19 below, a new Home Delivery, upon payment of the related costs.
10.1.6 During the purchase process, before the user submits the order, the terms within which the Company undertakes to deliver the Securities object of the user’s order will be indicated. The delivery terms run from the date of conclusion of the Contract (sending the order), unless otherwise indicated. The delivery time for the specific order will also be indicated in the order confirmation. In the event of failure to indicate the delivery term, it will in any case take place within thirty days from the date of conclusion of the Contract.
11. Exclusion of the right of withdrawal from the Contract
11.1 Logout Livenow di Gavino Puggioni. informs the Customer that, having the Contract as its object the provision of leisure-time services that the Company undertakes to provide on a specific date, the Contract, pursuant to art. 59, paragraph I, lett. n) of the Consumer Code, the right of withdrawal provided for by art. 52 of the Consumer Code. The Customer will therefore not be able to exercise this right in relation to the purchase of the Participation Securities for the activities.
12. Participation titles
All Holders of Participation Securities must have a ticket to access the place of activity. The provisions of these GTC and all other provisions applicable to the Customer as well as the provisions applicable to the Event apply to them.
Failure to participate does not entitle the customer to request a refund.
12.1 The Gavino Puggioni Livenow Logout Company may at any time, upon request from the competent public authorities, cancel the scheduled activity. In this case, the Customer will be entitled to a refund of the Total Amount paid, including the Service Fees and Additional Charges, but excluding the Home Delivery costs, if the shipment of the Participation Security has already occurred at the time of cancellation. of the order and / or the aforementioned Title.
13. Event postponed or canceled
13.1 In the case of postponement or cancellation of the activity for organizational reasons and in any case other than those referred to in art. 14.1, the company Logout Livenow di Gavino Puggioni will communicate the initiatives taken in relation to the reimbursement or replacement of another title.
Ditta Logout Livenow di Gavino Puggioni reserves the right to withdraw, modify, suspend or interrupt any function or service rendered by the same in relation to the sale, where this is necessary or appropriate for technical and / or organizational reasons, without prejudice to the fulfillment of the Contract already concluded.
It will be the responsibility of the Logout Livenow company of Gavino Puggioni to notify the customer of any cancellation or postponement of the activity. If the customer does not accept the replacement of the title for other activities, he will be entitled to a refund.
Assistance and Complaints It is possible to request information, send communications or submit complaints by contacting the customer service of Ditta Logout Livenow di Gavino Puggioni through the e-mail and telephone numbers on the “Contacts” page of the website www.logoutlivenow.com
15. Applicable Law and Jurisdiction
The Contract is subject to Italian law. This is without prejudice to the application to Consumer users who do not have their habitual residence in Italy of any more favorable and mandatory provisions provided for by the law of the country in which they have their habitual residence.
16. Please note that in the case of a Consumer user, for any dispute relating to the application, execution and interpretation of these GTC or the Contract, the court of the place where the user resides or has elected domicile is competent.